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International Orders and Customs Fees

Understand international order handling, customs responsibilities, Australian notice context, and checkout support.

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As stated for international orders, customs fees are separate from shipping cost, and determined by your countries customs office once it reaches its destination. Customs fees are the responsibility of the recipient. In the event you refuse to pay your customs fees, you will be charged the rate UPS charges to have it returned to us.

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Go deeper with International Orders and Customs Fees

Use this page as a practical reference for planning an order, understanding a policy, and knowing when to contact BioSonics before you proceed.

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Helpful context

How to use this BioSonics resource

BioSonics pages are designed to connect product information with learning, listening, and customer support. The most useful path is the one that answers your immediate question while leaving room for further education.

  • Start with the main information above and note the product, frequency, policy, or learning question you are trying to answer.
  • Open the related pathway that matches your next step so you can compare products, review education, or reach customer support without starting over.
  • Save or print the page when you are building a practice plan, preparing an order, or sharing information with a class or practitioner.

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Quick answers

Common questions about this resource

Is this page product advice?

It is educational guidance intended to help you understand BioSonics products and resources. For medical, therapeutic, or safety questions, consult an appropriately qualified professional.

Where can I find more detailed product information?

Use the Product Finder and Frequency Guide links above, then review the individual product page and any linked manuals, brochures, protocols, or classes.

What if I still need help?

Open the Support Center or contact BioSonics with the product name, order number, frequency, or page you are reviewing so the team can route your question efficiently.