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Shipping and Processing

Review BioSonics shipping expectations, processing details, international considerations, and order support.

OrdersOpen this BioSonics pathway.International OrdersOpen this BioSonics pathway.ReturnsOpen this BioSonics pathway.SupportOpen this BioSonics pathway.

Shipping & Processing

The first processing day is the next business day after the order is placed. All orders require 2–3 business days for processing before shipment. Processing days are Monday through Friday, excluding weekends and holidays.

Once your order has shipped, you will receive a shipping confirmation with tracking information.

International Orders

For customers outside of the United States, customs duties and import fees are not included in the shipping cost. These charges are determined by your country’s customs authorities and are the responsibility of the recipient upon arrival of the package.

If you have any questions regarding international orders, please contact us at info@biosonics.com.

BioSonics support guide

Go deeper with Shipping and Processing

Use this page as a practical reference for planning an order, understanding a policy, and knowing when to contact BioSonics before you proceed.

Abstract BioSonics illustration for shipping and processing

Helpful context

How to use this BioSonics resource

BioSonics pages are designed to connect product information with learning, listening, and customer support. The most useful path is the one that answers your immediate question while leaving room for further education.

  • Start with the main information above and note the product, frequency, policy, or learning question you are trying to answer.
  • Open the related pathway that matches your next step so you can compare products, review education, or reach customer support without starting over.
  • Save or print the page when you are building a practice plan, preparing an order, or sharing information with a class or practitioner.

Quick answers

Common questions about this resource

Is this page product advice?

It is educational guidance intended to help you understand BioSonics products and resources. For medical, therapeutic, or safety questions, consult an appropriately qualified professional.

Where can I find more detailed product information?

Use the Product Finder and Frequency Guide links above, then review the individual product page and any linked manuals, brochures, protocols, or classes.

What if I still need help?

Open the Support Center or contact BioSonics with the product name, order number, frequency, or page you are reviewing so the team can route your question efficiently.